Support and candidate details
When you submit a support, recovery, refund or assisted-results request, we store the contact details, reference and information you provide so authorized staff can review and respond. Assisted requests also include the candidate details you enter. These operational records are separate from optional analytics. Do not include payment PINs, bank-card details or one-time passwords. Contact support to ask about access, correction or deletion of your request information.
Checkout contact details
For website purchases, we store your delivery phone number, order details and payment verification records. Paystack checkout also requires an email address, which is saved with your order and shared with Paystack to start your payment. Your checker delivery continues to use your phone number. You enter card or Mobile Money payment details on the selected payment provider’s secure checkout page.
Optional usage statistics
With your permission, we record page categories, feature actions, broad referral categories and screen-size groups. Random browser identifiers help estimate visitors and visits. They do not tell us who you are. We do not collect phone numbers, email addresses, serial numbers, PINs, exam details, full URLs or search terms in analytics.
Purchases and accuracy
Verified payment records are used to report sales regardless of analytics preference. If you allow analytics, a random visit identifier can connect a checkout to that visit. Demo payments are counted separately. Visitors who decline tracking or block it are absent from usage statistics.
Your choice and retention
You can change your choice below. Declining stops future optional tracking and removes analytics identifiers from this browser. We honour Do Not Track and Global Privacy Control. Usage records older than 90 days are removed during routine cleanup; sales records are managed separately.